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Full-time, day shift position, Monday through Friday.

The primary function of the Inside Sales / Customer Service Representative is to provide outstanding service to the customers via incoming phone calls, email and faxes. A Customer Service Representative will assist customers with order entry, quotes delivery information, product knowledge, research, problem solving and follow up.

Essential Functions

  • Builds rapport with customers by providing outstanding customer service
  • Enter and confirm orders in a timely and accurate manner.
  • Keeps current on promotional sales item, new products etc.
  • Answer customer inquiries
  • Follows up with customer on requested information and their order status in a timely manner.
  • Identifies customers’ needs and provides customers with possible solutions.
  • Assists team members with the departmental workload and contributes to a team environment.
  • Collaborates with other departments in order to provide our customers with the information they require or the best possible solution

 Knowledge / Skills / Abilities

  • Positive and professional customer service skills.
  • Ability to meet deadlines in a timely manner.
  • Ability to communicate effectively with all members of the company to ensure proper exchange of information.
  • Must be able to maintain a high level of accuracy.
  • Must have excellent organizational skills and problem solving skills.
  • Must be able to multi-task with high efficiency.

 Qualifications / Education / Experience

  • 1-2 years inside sales experience
  • Excel knowledge
  • Excellent interpersonal skills
  • Strong organizational skills
  • Background in building material products preferred
  • High School Diploma


  • Health Insurance
  • Dental & Vision Insurance
  • Short and Long- Term Disability
  • Accident / Critical Illness Insurance
  • Paid Time Off / Paid Holidays
  • Tuition Reimbursement

Interested candidates can apply in person at 1331 E Division Street in Neillsville or email a resume to  Please include a completed application with your resume. – Download Application Here – or – Fill Application Out Online

All offers of employment by Prince Building Systems are contingent upon the applicant possessing the qualifications in the written job description, a pre-employment drug screen, a physical examination may be required, and a criminal background check. EOE